dotData engages certain subprocessors in connection with providing the Platform Services or Support Services. A subprocessor is a dotData affiliate (“dotData Affiliate”) or a third-party engaged by dotData, Inc. or a dotData Affiliate to process personal data on behalf of dotData’s customers.
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| Entity Name | Purpose | Entity Country |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Service Provider if dotData Cloud is hosted in the US. | United States |
| Amazon Web Services Japan G.K. | Cloud Service Provider if dotData Cloud is hosted in Japan. | Japan |
| Atlassian Pty Ltd. | Customer support and ticket handling. | Australia |
| Slack Technologies, Inc. | Customer support if Slack support channel is applied. | United States |
| Microsoft | Customer support if Microsoft Teams support channel is applied. | Poland |
| OpenAI | Intelligent Features Service Provider if dotData Open AI key is applied. | Poland |
| Zendesk | Customer Support | Japan |
The following entities are members of the dotData Group. Accordingly, they may function as Subprocessors to provide the dotData Services.
| Entity Name | Entity Country |
|---|---|
| dotData Japan G.K. | Japan |
| dotData Poland Sp. z o. o. | Poland |