Explainable AI: Moving Beyond Intuition
Why companies struggle with AI adoption, and how to change. The Challenge of Explainability The rapid growth and adoption of Artificial Intelligence (AI) and Machine Learning (ML) within the enterprise is well known. In fact, according to a 2020 report by O’Reilly Group, 85% of surveyed companies are evaluating or using AI in production. However, the harsh truth is that adopting or evaluating AI vs. benefiting from it can be far different challenges. A 2018 KPMG report found that only 35% of surveyed executives had a high level of trust in how their companies used data, analytics, or AI. A late 2020 report by Wakefield Research went even further and found that nearly 75% of CEOs still make decisions primarily based on gut instinct. While there are numerous aspects to why organizations and executives struggle with using data for decision-making, in the world of AI, a significant hurdle comes down…
